Privacy Policy

Last updated: September 17, 2025

1. Introduction

At Takeout, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data analytics platform. Please read this policy carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email, company)
  • Database connection details and credentials
  • Query history and usage patterns
  • Communication preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process queries and deliver analytics results
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. All data transmissions are encrypted using industry-standard protocols, and we regularly review our security practices.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our Service and as described in this Privacy Policy. When we no longer need your information, we will securely delete or anonymize it.

6. Data Sharing

We do not sell, trade, or rent your personal data to third parties. We may share your information only in the following circumstances:

  • With your consent or at your direction
  • To comply with legal obligations
  • To protect our rights, privacy, safety, or property
  • With service providers who assist in our operations (under strict confidentiality agreements)

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

9. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are aware that a child has provided us with personal data, please contact us.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@tidewaterresearch.com

Address: Privacy Team, Takeout Inc.